Contact Duty Manager XA778
1 full-time permanent post
WYP Contact Management Centre are pleased to advertise a role as a Contact Duty Manager aligned to the Team 5 FSDR pattern, based at our eastern site at Force HQ.
We are keen to attract applications from police staff managers or supervisor who have an evidenced track record of:
-Managing a staffing profile in excess of 40 people across multiple functions
-Embracing a balance of support and accountability to first line managers over the performance and attendance of themselves and their teams
-Rising to the challenges of public demand for service, with an accountable record of delivering a high volume service to a high quality
-Making decisions rationally and quickly on matters of vulnerability and criticality
-Understanding essential technical provisions and contingency planning of a department
Following success at the initial assessment of your application form you will then be invited to an assessment that will include situational judgement tests and CVF-based interview questions.
The vacancy will close at at 1900hrs on Sunday the 26th of February.
Any shift enhancements/weekend allowances are based on the published Force pattern any deviations from this could mean the enhancements/allowances may differ or not apply, for full details refer to staff Terms & Conditions.
West Yorkshire Police is committed to improving the diversity of its workforce to better reflect the diverse communities we serve. We therefore encourage applications from female officers, all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. Applications are also welcome from those who have gained transferable skills and experience outside of Operational Support.
Applicants should be aware that it is not always possible to carry out adequate vetting checks on persons who have not been resident within the UK for the last five years. Therefore, where this applies, applicants may be refused because it was not possible to vet them to the appropriate standard.
For a detailed description of the Competency and Values levels required please refer to the http://www.college.police.uk/What-we-do/Development/competency-and-values-framework/Documents/Competency-and-Values-Framework-for-Policing_4.11.16.pdf (This link may be copied and pasted into your browser). This document will assist you in completing the Evidence of Achievement section of the application form. Please note: the Evidence of Achievement section will not be visible until the employment section has been completed.
This opportunity is closed to applications.