XP243 NPAS Flight Dispatcher **External**

Wakefield
£23,100 to £25,353 pro-rata
NPAS Operations Centre
National Police Air Service
Flight Dispatcher
2 permanent job share posts
18.5 hrs

The National Police Air Service (NPAS) is the national provider of air support to all the Police Forces of England and Wales with West Yorkshire Police currently being the lead Force.

NPAS is looking to immediately recruit two job share Flight Dispatchers to join our Operations Centre based in Wakefield.

We need you to ensure and support the efficient and safe deployment of air assets to Police forces. Receiving, recording, and communicating information regarding requests for specialist air provision; maintaining the trust and confidence of aviation staff and customers nationwide.

The role includes considering multiple requests and prioritising deployments in accordance with procedures. Full training will be given to support this.

This challenging and exciting opportunity would suit candidates with excellent communication skills both verbal and written. Capable of dealing with challenging customers with empathy and understanding in a fast-paced and safety-critical environment.

You will be playing a critical role in the arrest of offenders and ensuring public safety, often at major, high profile events nationally. You will also require a working knowledge of computerised systems such as databases and information input and recording.

The NPAS Operations Centre provides around-the-clock service. NPAS Flight Dispatchers are therefore required to work shifts, provide 24/7 cover in accordance with departmental working patterns, occasionally work at other locations as may be reasonably required.

We offer generous entitlements and supportive policies to enable a better work-life balance. Some of which are listed below:
• Generous annual leave allowance – 25 days per year (pro-rata) rising to 30 days after 5 years
• Bank holidays
• Pension scheme
• CPD events for staff for continuous personal development
• Mentoring and coaching scheme
• Access to a range of occupational health facilities
• Employee assistance service – accessible 24/7 and providing counselling and financial advice for you and your immediate relatives.
• Cycle to work scheme
A 20% shift allowance and 13% weekend enhancement, as applicable, is payable in addition to salary. (pro-rata for job share).
Progression through the pay scales will eventually take the salary to £25,353 plus enhancements (pro-rata).

The NPAS Ops Centre work 12-hour shifts (with an occasional 8-hour shift). As a job share dispatcher you would usually work two dayshifts (0700hrs to 1900hrs) followed by rest days and then two nightshifts (1900hrs to 0700hrs), followed by rest days. Rest days alternate between 4 and 8 days.

Interviews will take place week commencing 16th January 2023.

The application process will close at 23:55 hours on the 4th January 2023.

The post is suitable for job share.

Any shift enhancements/weekend allowances are based on the published Force pattern any deviations from this could mean the enhancements/allowances may differ or not apply, for full details refer to staff Terms & Conditions.

West Yorkshire Police is committed to fostering a diverse and inclusive workforce and the National Police Air Service (NPAS) is proud to serve all communities across England and Wales. We are committed to building a service that reflects a wide variety of skills, perspectives and backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic Backgrounds, females, and those with disabilities who are currently under-represented within West Yorkshire Police and NPAS. Disability is not necessarily a bar to application or success in this role and all applications are assessed individually. By addressing and improving our representation we can better reflect all the communities we strive to serve. Please contact our Resourcing team if you have any questions relating to this, or you wish to discuss reasonable adjustments in the recruitment process or beyond into role. All applications will be fairly and rigorously assessed by West Yorkshire Police / NPAS.

Applicants should be aware that it is not always possible to carry out adequate vetting checks on persons who have not been resident within the UK for the last three years. Therefore, where this applies, applicants may be refused because it was not possible to vet them to the appropriate standard.

For a detailed description of the Competency and Values levels required please refer to the http://www.college.police.uk/What-we-do/Development/competency-and-values-framework/Documents/Competency-and-Values-Framework-for-Policing_4.11.16.pdf (This link may be copied and pasted into your browser). This document will assist you in completing the Evidence of Achievement section of the application form. Please note: the Evidence of Achievement section will not be visible until the employment section has been completed.

Weekend Enhancements

This opportunity is closed to applications.