RS587 Service Capability Manager- National Viper Bureau
You will be responsible for growing the VIPER Image Database of over 50,000 images, working with stakeholders to ensure that it meets the needs of the VIPER Subscribers and complies with relevant legislation and image standards.
Using your interpersonal skills and experience you will foster and build relationships with community and business contacts to facilitate acquiring new images for the VIPER Image Database and provide excellent customer service.
You will author and maintain documentation to support the business and technical processes that underpin your business areas.
Working the VIPER Head of Information Technology, the Service Delivery Manager and reporting to the Imaging Manager you will use your knowledge of Data Protection Act and the Police and Criminal Evidence Act Code D to the manage the data VIPER holds and its information security.
You will line manage a team of 6 reporting directly to the Imaging Unit Manager. Your team will consist of, 3 Engagement Officers, 1 Business Change Manager, 1 Training and Systems Manager, and 1 Business Delivery officer. You will be based at the Divisional HQ at Normanton. An element of Hybrid working is available to meet the needs of the business, some travel will be expected when meeting with stakeholders and other contacts, therefore having means of transport is a requirement for the role.
The application process will close at 11:55pm on the 12th April 2024.
The post is suitable for job share.
West Yorkshire Police is committed to improving the diversity of its workforce to better reflect the diverse communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010.
Applicants should be aware that it is not always possible to carry out adequate vetting checks on persons who have not been resident within the UK for the last five years. Therefore, where this applies, applicants may be refused because it was not possible to vet them to the appropriate standard.
For a detailed description of the Competency and Values levels required please refer to the http://www.college.police.uk/What-we-do/Development/competency-and-values-framework/Documents/Competency-and-Values-Framework-for-Policing_4.11.16.pdf (This link may be copied and pasted into your browser). This document will assist you in completing the Evidence of Achievement section of the application form. Please note: the Evidence of Achievement section will not be visible until the employment section has been completed.
This opportunity is closed to applications.