XP199 NPAS Flight Dispatcher **External**
NPAS Flight Dispatcher
National Police Air Service (NPAS)
Wakefield
1 permanent post
18.5 hours per week (job share)
NPAS is the national provider of air support to the Police Forces of England and Wales with West Yorkshire Police being the lead Force.
As part of its commitment to delivering the National Police Air Service, West Yorkshire Police is looking to appoint a Flight Dispatcher within our National Operations Centre in Wakefield.
We need you to ensure and support the efficient and safe deployment of air assets by receiving, recording and communicating information regarding requests for specialist air provision; maintaining the trust and confidence of aviation staff and customers nationwide.
The role also includes considering requests and deciding upon deployment priorities in accordance with procedures. Full training will be given to support this.
This challenging and exciting opportunity would suit candidates with excellent communication skills both verbal and written, who are capable of dealing with challenging customers with empathy and understanding in a fast-paced and safety-critical environment.
You will also require a working knowledge of computerised systems such as databases.
The NPAS Operations Centre provides around-the-clock service. NPAS Flight Dispatchers are therefore required to work shifts in accordance with departmental working patterns, work at other locations as may be reasonably required. Shifts are required to provide 24/7 cover.
This post is a job share post. The application process will close at 23:55 hours on the 18th May 2021.
Any shift enhancements/weekend allowances are based on the published Force pattern any deviations from this could mean the enhancements/allowances may differ or not apply, for full details refer to staff Terms & Conditions.
West Yorkshire Police is committed to fostering a diverse and inclusive workforce and the National Police Air Service (NPAS) is proud to serve all communities across England and Wales. We are committed to building a service that reflects a wide variety of skills, perspectives and backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic Backgrounds, females, and those with disabilities who are currently under-represented within West Yorkshire Police and NPAS. Disability is not necessarily a bar to application or success in this role and all applications are assessed individually. By addressing and improving our representation we can better reflect all the communities we strive to serve. Please contact our Resourcing team if you have any questions relating to this, or you wish to discuss reasonable adjustments in the recruitment process or beyond into role. All applications will be fairly and rigorously assessed by West Yorkshire Police / NPAS.
Applicants should be aware that it is not always possible to carry out adequate vetting checks on persons who have not been resident within the UK for the last three years. Therefore, where this applies, applicants may be refused because it was not possible to vet them to the appropriate standard.
For a detailed description of the Competency and Values levels required please refer to the http://www.college.police.uk/What-we-do/Development/competency-and-values-framework/Documents/Competency-and-Values-Framework-for-Policing_4.11.16.pdf (This link may be copied and pasted into your browser). This document will assist you in completing the Evidence of Achievement section of the application form. Please note: the Evidence of Achievement section will not be visible until the employment section has been completed.
This opportunity is closed to applications.