IT486 Digital Service Desk Analyst **External**
Bradford
£23,817 - £26,016 per annum
THE FOLLOWING VACANCY HAS BEEN ADVERTISED EXTERNALLY
Digital Service Desk Analyst
West Yorkshire Police
Digital Policing Directorate
Bradford
1 permanent full-time post
An opening has emerged for a Digital Service Desk Analyst to join the Digital Policing Team based at Bradford. In the role, you will provide first line support to West Yorkshire Police computer and communications system users facilitating the restoration of normal operational service with minimal business impact upon the customer within agreed service levels and Force and Departmental priorities.
To be considered for this role you must have previous experience of working within a Technical Service Desk or customer facing environment. In addition, there is an expectation that you will work flexible hours to suit the needs of the department, and have the ability to use a range of computer applications.
The successful candidate will be subject to personal and financial vetting checks prior to appointment.
For further information, please refer to the role profile.
This post is suitable for job share. The application process will close at 23:55 hours on Wednesday 9th December 2020.
Applicants should be aware that it is not always possible to carry out adequate vetting checks on persons who have not been resident within the UK for the last five years. Therefore, where this applies, applicants may be refused on the grounds that it was not possible to vet them to the appropriate standard.
West Yorkshire Police is committed to improving the diversity of its workforce to better reflect the diverse communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010.
For a detailed description of the Competency and Values levels required please refer to the http://www.college.police.uk/What-we-do/Development/competency-and-values-framework/Documents/Competency-and-Values-Framework-for-Policing_4.11.16.pdf (This link may be copied and pasted into your browser). This document will assist you in completing the Evidence of Achievement section of the application form.
Please note: the Evidence of Achievement section will not be visible until the employment section has been completed.
Digital Service Desk Analyst
West Yorkshire Police
Digital Policing Directorate
Bradford
1 permanent full-time post
An opening has emerged for a Digital Service Desk Analyst to join the Digital Policing Team based at Bradford. In the role, you will provide first line support to West Yorkshire Police computer and communications system users facilitating the restoration of normal operational service with minimal business impact upon the customer within agreed service levels and Force and Departmental priorities.
To be considered for this role you must have previous experience of working within a Technical Service Desk or customer facing environment. In addition, there is an expectation that you will work flexible hours to suit the needs of the department, and have the ability to use a range of computer applications.
The successful candidate will be subject to personal and financial vetting checks prior to appointment.
For further information, please refer to the role profile.
This post is suitable for job share. The application process will close at 23:55 hours on Wednesday 9th December 2020.
Applicants should be aware that it is not always possible to carry out adequate vetting checks on persons who have not been resident within the UK for the last five years. Therefore, where this applies, applicants may be refused on the grounds that it was not possible to vet them to the appropriate standard.
West Yorkshire Police is committed to improving the diversity of its workforce to better reflect the diverse communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010.
For a detailed description of the Competency and Values levels required please refer to the http://www.college.police.uk/What-we-do/Development/competency-and-values-framework/Documents/Competency-and-Values-Framework-for-Policing_4.11.16.pdf (This link may be copied and pasted into your browser). This document will assist you in completing the Evidence of Achievement section of the application form.
Please note: the Evidence of Achievement section will not be visible until the employment section has been completed.
No Shift Allowance
This opportunity is closed to applications.